RequestEmailNotification Method

Request email notification for a specified trackingNumber to a specified Recipients list.

Syntax

fedextrack.requestEmailNotification(trackingNumber, [callback])

Callback

The 'callback' parameter specifies a function which will be called when the operation completes (or an error is encountered). If the 'callback' parameter is not specified, then the method will block and will not return until the operation completes (or an error is encountered).

The callback for this method is defined as:

function(err){ }

'err' is the error that occurred. If there was no error, then 'err' is 'null'.

'err' has 2 properties which hold detailed information:

err.code
err.message

Remarks

The trackingNumber parameter identifies the shipment the notification will be requested for. Via this method, you send notification of package state to up to four e-mail addresses.

The following properties can be set when this method is called:

• FedExServer (required)
• FedExDeveloperKey (required)
• FedExPassword (required)
• FedExAccountNumber (required)
• FedExMeterNumber (required)
• ShipDateStart (required)
• ShipDateEnd (required)
• SenderContact (by specifying SenderFirstName, SenderLastName, and SenderEmail - required)
• Notify (required)
• Message (optional)

Notification allows you to request that e-mail exception and delivery notifications be sent to you, your recipient, and up to 2 other e-mail addresses (by specifying the Notify). A personal message can also be included via the Message property.

FedEx services offering this feature are FedEx Express (FDXE), FedEx Ground (FDXG), FedEx Cargo (FDXC), FedEx Custom Critical (FXCC), and FedEx Freight (FXFR). FedEx SmartPost shipments are not included in this feature.

There are three notification options:

• Shipment notification. In this case, the ntOnShipment flag should be set in the NotifyFlags property for that recipient;
• Exception notification (such as if an exception occurs during scanning and the package may be delayed, for example, or if an address correction is required. In this case, the ntOnException flag should be set in the NotifyFlags property for that recipient; or
• Delivery notification. In this case, the ntOnDelivery flag should be set in the NotifyFlags property for that recipient;

You must choose between these delivery types: wireless (to a cell phone), text only e-mail, and HTML e-mail by setting the NotifyFlags to any of the desired options.

A personal message, which can be included in the request via the Message, up to 120 characters) is allowed for e-mail notifications only. This is not applicable for wireless notifications.

If there is a problem with the trackingNumber, or recipients' information, the response will raise an error that pertains to that element. For more details on errors codes and descriptions, please refer to the Error Messages section.